Job Description

We are seeking an experienced Accounts Receivable Manager to lead the full AR function for a high-volume, fast-paced organization generating $70M+ in annual revenue. This role manages a team of three AR professionals and is responsible for invoicing, collections, cash application, credit management, and accurate financial reporting, while ensuring strong internal controls and positive customer relationships.

The ideal candidate is a collaborative, hands-on leader who balances financial discipline with a customer-focused approach and drives continuous process improvement across systems and workflows.

Key Responsibilities

Leadership & Team Management

• Lead, mentor, and develop a team of 3 AR specialists
• Establish and monitor KPIs related to productivity, accuracy, and collections performance
• Foster a culture of accountability, continuous improvement, and customer service

Accounts Receivable Operations

• Oversee end-to-end AR processes including invoicing, collections, cash application, deductions, and reconciliations
• Ensure timely and accurate billing in accordance with contractual terms
• Monitor aging and actively drive reductions in DSO

Collections & Customer Management

• Manage collections using a professional, relationship-focused approach
• Enforce credit policies while balancing risk exposure and customer needs
• Resolve escalated customer disputes and delinquent accounts
• Partner cross-functionally with Sales and Customer Service to improve outcomes

Credit Management

• Review and approve credit applications and credit limit adjustments
• Conduct ongoing credit reviews and recommend changes as needed
• Stay current on credit and collections best practices (e.g., NACM participation)

Sales Tax Management

• Oversee sales tax compliance, setup, documentation, and reporting
• Manage exemption certificates, including collection, validation, renewal, and retention
• Prepare and file sales tax returns in applicable jurisdictions

Cash, Reconciliation & Close

• Own AR-related bank reconciliations and resolve discrepancies
• Lead month-end AR close activities, including reconciliations and journal entries
• Ensure subledger accuracy and alignment with the general ledger
• Partner closely with Accounting to support timely financial close

Cash Flow & Reporting

• Forecast collections and provide insights into AR trends and risks
• Prepare monthly AR reporting (aging, DSO, bad debt analysis)
• Leverage advanced Excel to analyze data and identify improvement opportunities

Systems & Process Improvement

• Serve as subject matter expert for the Microsoft Dynamics 365 AR module
• Maintain data integrity and efficient workflows
• Identify and implement process improvements and automation initiatives

Compliance & Controls

• Maintain strong internal controls and audit readiness
• Support both internal and external audits
• Ensure compliance with GAAP and revenue recognition standards

Qualifications

• Bachelor’s degree in Accounting, Finance, or a related field
• 5–8+ years of progressive AR or accounting experience, including people leadership
• Experience managing AR in a mid-to-large organization (>$50M annual revenue preferred)

Technical Skills

• Advanced Excel proficiency (Pivot Tables, XLOOKUP/VLOOKUP, INDEX/MATCH, data analysis)
• Experience with large datasets and reporting automation (Power Query/Power Pivot preferred)
• Microsoft Dynamics 365 experience strongly preferred
• Strong background in reconciliations and month-end close

Core Competencies

• Deep knowledge of credit, collections, and cash application
• Strong leadership and team development capabilities
• Analytical, detail-oriented, and solution-focused mindset
• Excellent communication and stakeholder management skills
• Ability to balance financial rigor with a customer-first approach

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