Call Center Representative Job at Coforge, Augusta, GA

YVVPL1lucVFLYVhpcGI4WlRGRldDVnhxVnc9PQ==
  • Coforge
  • Augusta, GA

Job Description

Job Title: Call Center Representative

Skills: Call center, customer service, retention, sales

Experience: 1 year

Job Location: Augusta, Georgia

Onsite role and Full time

We at Coforge are hiring for call center agents with the following skillset:

  • Promote and retain products and services.
  • Experience in customer retention or sales.
  • Prior experience in a call center environment is required.
  • Deliver excellent customer service over the phone.
  • Negotiate and process save/service order requests from customers.
  • Interact with customers patiently, tactfully, and efficiently.
  • Clearly explain applicable fees and adjustments to customers.
  • Offer product and service options tailored to customer needs.
  • Demonstrate active listening skills.
  • Follow structured call flows to enhance the customer experience.

Job Tags

Full time

Similar Jobs

Imperium Construction Services

Construction Superintendent Job at Imperium Construction Services

 ...quickly. What Youll Be Responsible For Lead all on-site construction operations from mobilization through closeout Manage and...  ...-offs What Were Looking For Proven experience as a Superintendent on retail or commercial interior projects Ability to run... 

Clear Career Professionals

Odessa Assistant City Attorney Job at Clear Career Professionals

 ...Proceedings Prepare and prosecution city code violations Represent the City in administrative hearings and other legal proceedings Manage case preparation for code related enforcement actions Risk Management & Liability Reduction Identify legal risks and... 

Campbell County Health

LICENSED PRACTICAL NURSE Job at Campbell County Health

 ...LICENSED PRACTICAL NURSE ABOUT THE LEGACY LIVING AND REHABILITATION CENTER The Legacy Living and Rehabilitation Center, part of Campbell County Healths comprehensive system of care facilities, is a long-term care facility offering both long-term care and short... 

Aplin

Customer Service Associate Job at Aplin

 ...tasks Solid attention to detail especially when tracking units, payments, safety, and inventory Availability for occasional evening/weekend At Aplin together with our brands CompuStaff, Impact Recruitment, and Vantix Systems we connect great people with... 

Metromont

Drafting Coordinator Job at Metromont

 ...Position Title: Drafting Coordinator Job Description Would you like to be part of a family who loves to take on exciting challenges? Metromont LLC has been one of the leaders in the construction industry for nearly a century and is currently accepting resumes...