Call Center Representative Job at Coforge, Augusta, GA

YVVPL1lucVFLYVhpcGI4WlRGRldDVnhxVnc9PQ==
  • Coforge
  • Augusta, GA

Job Description

Job Title: Call Center Representative

Skills: Call center, customer service, retention, sales

Experience: 1 year

Job Location: Augusta, Georgia

Onsite role and Full time

We at Coforge are hiring for call center agents with the following skillset:

  • Promote and retain products and services.
  • Experience in customer retention or sales.
  • Prior experience in a call center environment is required.
  • Deliver excellent customer service over the phone.
  • Negotiate and process save/service order requests from customers.
  • Interact with customers patiently, tactfully, and efficiently.
  • Clearly explain applicable fees and adjustments to customers.
  • Offer product and service options tailored to customer needs.
  • Demonstrate active listening skills.
  • Follow structured call flows to enhance the customer experience.

Job Tags

Full time

Similar Jobs

IFABCORP

Data Scientist Job at IFABCORP

 ...IFAB Corp is seeking a highly analytical and results-driven Data Scientist to transform data into actionable insights that support strategic...  ...are maintained Qualifications Bachelors degree in Data Science, Statistics, Computer Science, Mathematics, or related field (... 

TestTakers

Education Manager Job at TestTakers

 ...Education Manager (Site Director) Test Prep & Tutoring Manhasset / Garden City, NY Full-time | On-site $80K$95K (depending on experience, hours and performance) About the Role Help students succeedand take on a leadership role in a growing education... 

Transcend Softech LLC

Embedded Software Engineer Job at Transcend Softech LLC

 ...requirements analysis, architecture/design, implementation, integration, and testing. Develop and maintain embedded applications using C/C++ . Work closely with hardware teams on board bring-up, OS bring-up, and device driver development . Develop and integrate... 

Schaefer Advertising

Advertising Agency Account Coordinator Job at Schaefer Advertising

 ...term disability insurance Rewarding culture with a fun and energized team who love to Make Life Better together Dogfriendly office Brand new amazing building Generous paid time off Extremely generous holiday schedule (including usually closing the office... 

Manpower San Diego

Call Center Representative Job at Manpower San Diego

 ...Customer Service Representative Call Center (Part Time) Location: Onsite in San Diego, CA (92154) Schedule: Part-Time, 29 hours per week Shifts: 11:30am5:30pm or 12:00pm6:00pm Pay: $21.75 per hour Duration: Temporary to Hire (Based on performance and...