Job Description

Project Coordinator

Location: Primary office in Ashburn, VA | Remote work from home office as needed | Occasional overnight travel | Travel to client offices, industry events, construction sites, & event venues and occasional visits or training at manufacturing partner sites.

Salary: Compensation – commensurate to skill level and experience | $96,000 – $139,000 / year

Summary — Davis Infrastructure

Davis Infrastructure’s Project Coordinator (PC) serves as the primary post‑sale point of contact for clients and manufacturing partners. This role ensures seamless scheduling, logistical coordination, and delivery of products and services while fostering strong, long‑term relationships with customers and internal teams. The Project Coordinator plays a critical role in maintaining customer satisfaction, supporting project execution, and upholding Davis Infrastructure’s commitment to operational excellence.

Purpose

The Project Coordinator manages post‑sale project activities, including scheduling, documentation, communication, and coordination with clients, manufacturing partners, and internal teams. This role ensures project milestones are met, records are accurate, and customer expectations are exceeded.

Duties & Responsibilities

• Maintain a basic level of product knowledge and application.
• Build and maintain long‑term client and partner relationships.
• Manage multiple ongoing and complex project deliverables on a daily and weekly basis, including conference calls and scheduled reporting.
• Review manufacturer documentation for accuracy and consistency.
• Track and maintain project deadlines, stakeholders, and scope within Salesforce.
• Provide input on potential schedule impacts and recommend workarounds or mitigation options.
• Engage appropriate internal resources to address changes in scope or budget.
• Maintain accurate records of required deliverables in Salesforce, project folders, and customer reporting systems (e.g., ProCore, CxAlloy, AutoDesk, BuildingConnected — training provided).
• Create and compile custom project closeout and warranty documentation, including warranty claim responses.
• Create and refine project‑specific and customer‑specific response matrices as corporate offerings expand.
• Interface with customer installation, deployment, and commissioning teams to ensure schedule integrity and proactively mitigate potential delays.
• Other duties as assigned.

Required Qualifications

• Proven track record in a customer‑facing role with emphasis on detail and customer service.
• Proficiency in Microsoft Office Suite and Salesforce.
• Proficient in English.
• High School Diploma or equivalent.
• Valid U.S. Government–issued identification.
• Valid Driver License.
• Reliable transportation.
• Strong organizational and multi‑tasking skills.
• Effective time management with the ability to meet deadlines.
• Strong communication and interpersonal skills capable of maintaining positive relationships.

Preferred Qualifications

• Thorough knowledge of basic electrical principles.
• Clean driving record.
• OSHA 30 Certification.
• First Aid/CPR/AED Certification.
• Forklift Certification.

Measurables

• Timeliness of responses (lead time, shipping notices, service schedules).
• Accuracy of order records in Salesforce.
• Client satisfaction survey results.

Knowledge, Skills & Abilities

• High attention to detail.
• Strong collaboration skills.
• Excellent organizational abilities.
• Effective prioritization and task management.

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