Job Description

Job Title: Rental Director

Company: CampWay

Location: (On-site, multi-site oversight)

Type: Full-Time

Compensation: $80,000+ annually, plus bonus, full benefits, PTO, and 401(k) match (housing/relocation assistance available)

About CampWay

CampWay is a growing, mission-driven hospitality and outdoor experiences company specializing in retreats, events, outdoor education, and group programs. With a focus on delivering meaningful, high-quality experiences, CampWay operates across multiple locations and is committed to operational excellence, strong team leadership, and exceptional client satisfaction.

About the Role

As Rental Director, you will lead a multi-site hospitality operation, overseeing team performance, client relationships, and the full booking lifecycle. This is a highly visible leadership role requiring strong operational ownership, the ability to build and develop teams, and a commitment to delivering exceptional experiences at scale.

You will serve as the driving force behind operational success across locations—ensuring revenue goals, client satisfaction, and team performance are consistently achieved. This role is ideal for a steady, solutions-oriented leader who thrives in fast-paced, high-touch environments and is comfortable being both strategic and hands-on.

Key Responsibilities

• Lead and oversee multi-location rental programs including retreats, events, outdoor education, and weddings
• Own full operational performance, including revenue, client satisfaction, and team success
• Manage, coach, and develop team leaders across multiple sites
• Serve as the escalation point for high-level client concerns and operational challenges
• Drive systems, processes, and scalable growth strategies across locations
• Oversee the full booking lifecycle from inquiry through execution and follow-up
• Ensure consistent, high-quality guest experiences across all sites
• Collaborate with internal teams to align operations, logistics, and service delivery
• Maintain visibility across locations and provide hands-on leadership as needed

Requirements

• 7–10 years of relevant experience preferred (3+ years minimum considered)
• Background in hospitality, retreat management, hotel conference centers, or university environments
• Proven leadership experience in complex, client-facing operations
• Strong team leadership and operational oversight capabilities
• Calm, solution-oriented mindset under pressure
• Clear communicator with strong follow-through
• Experience with CRM systems and operational workflows
• Comfortable working in a hands-on, multi-site leadership role

What We Offer

• Competitive salary starting at $80,000+ with bonus potential
• Full benefits package including health coverage, PTO, and 401(k) with match
• Housing or relocation assistance (as applicable)
• Paid travel for on-site interviews (as needed)
• Opportunity to lead and scale operations within a growing, mission-driven organization
• High-impact leadership role with visibility across the business

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