Senior Technical Writer Job at QuinTalent Inc, Oakland, CA

WTBpNWFuQ1RMNlhyb2JFZlNWOWFDbHBs
  • QuinTalent Inc
  • Oakland, CA

Job Description

Senior IT Technical Writer - Need someone with rich experience in using SharePoint, MS Office. Need someone with pure IT Technical Writing expertise involving Document Management, Compliance Procedure Documentation etc

Work requires one day onsite every week @ Oakland, CA and rest of the days remote - Hybrid role

Required experience in IT Tech Writing - 10 + Years

The IT Technical Writer, Senior plans, creates, manages, and delivers targeted, custom documentation and content management solutions that serve the needs of IT and business clients internal and external to their own organizations. Working independently, the demonstrates advanced knowledge and technical competence in a senior professional level role, and applies advanced technical skills to multiple, complex projects as a subject matter expert and project leader across departments.

Job Responsibilities

Content Management

  • Provides strategic, tactical, and operational consulting for document/content management technologies and services for internal/external clients.
  • Designs, develops, and manages SharePoint sites.
  • Designs document management structures; develops metadata tagging, custom lists, taxonomies, and retention processes; and maintains departmental document systems.
  • Independently analyzes business processes and provides recommendations for improvement.

Document/Project Management

  • Identifies client’s documentation/business needs, scope, audience, deadlines and key stakeholders for internal, external, special projects and initiatives.
  • Supports project Delivery: deliverables, schedules, and resource requirements in project plans.
  • Spearheads solutions and obtains client/stakeholder feedback.
  • Interviews and collaborates with SMEs to develop and update documentation and other content management services.
  • Develops document content, custom lists, document workflows, and taxonomies; and facilitates reviews and revisions.
  • Maintains documents in IT content repositories including OneDrive, SharePoint, and the Guidance Document Library
  • Produces final documents for internal/external clients using standardized templates and established formats.
  • Collaborates with SME to ensure the technical accuracy and quality of the content.

Deliverables

  • Produces technical Manuals and Guides, including Administration, Configuration, Installation, Operation, Standards, Guidelines, Procedure, Process, and User.
  • Produces Compliance material, including Configuration Manuals (CMs), Process Manuals (PMs), Disaster Recovery Plans (DRPs) Operations Level Agreements (OLAs), and Service Level Agreements (SLAs).
  • Produces collateral material, such as executive/customer presentations, communication plans, brochures, white papers, and leave-behinds.
  • Designs and produces instructional material, including manuals, tutorials, job aids, etc.
  • Produces Word, Excel, and PowerPoint templates.
  • Supports IT Methodology Project and Guidance Document Initiative (GDI) templates.
  • Produces Graphics: flowcharts, organization charts, logos, photographs, etc.

Job Tags

Remote work, 1 day per week

Similar Jobs

Kelly Greens Golf & Country Club

Assistant Controller - Golf & Country Club Job at Kelly Greens Golf & Country Club

The ideal candidate will be comfortable generating frequent financial reports for senior management. They should track financial information in a well-organized manner and assist the Controller in all aspects related to finance at the organization. This candidate should...

The Normal Brand

Women's Fit Model Job at The Normal Brand

 ...wholesale partners, and sells online through its website, which serves customers across the United States and globally at WOMENS FIT MODEL: This is a part-time opportunity to be a part of the design process and to influence the comfort and fit of our clothing. You will... 

ITCO Solutions, Inc.

Data Entry Clerk Job at ITCO Solutions, Inc.

 ...Hiring: Data Entry Specialist (Touch Typist Only) 3-Month Contract Onsite Westlake Village, CA 91361 $22/hour Shift Schedule: ~ Weekend: Saturday & Sunday: 8:00 am - 4:00 pm We are currently seeking a Data Entry (DE) Specialist for a 3-month onsite... 

AO Swag

Embroidery Operator - 2nd Shift Job at AO Swag

 ...About the Role AO Swag is seeking a dependable and detail-oriented Embroidery Operator to join our production team. This is a hands-on manufacturing role responsible for operating embroidery equipment in compliance with company policies, safety standards, and quality... 

Live Fire Chefs

Executive Chef Job at Live Fire Chefs

Company Description Live Fire Chefs specializes in delivering exceptional culinary experiences with a unique focus on live fire cooking techniques. With an emphasis on culinary creativity, craftsmanship, and customer satisfaction, we pride ourselves on crafting memorable...