Job Description

About the job

Are you a detail-oriented medical billing professional who thrives in a fast-paced, patient-focused environment? Join a growing orthopedic specialty clinic that is redefining non-surgical care through innovative, research-driven treatments. This role is ideal for someone who enjoys working across the full revenue cycle, educating patients, and being part of a collaborative team that values adaptability and continuous improvement.

Essential Job Functions

• Post and code charges accurately and in a timely manner
• Process patient payments, including credit card transactions
• Submit claims and manage billing inquiries via phone, email, and in person
• Monitor and follow up on patient and insurance accounts receivable
• Research and resolve denied or unpaid claims, including corrected claims and records requests
• Prepare and provide detailed patient ledgers and billing documentation
• Assist patients with self-pay processes and submissions to insurance carriers when applicable
• Maintain and monitor patient payment plans and arrangements
• Research coding questions and support billing accuracy
• Sort and manage incoming billing-related correspondence (mail, faxes, etc.)
• Reconcile payments and prepare deposits as needed
• Collaborate with internal teams to support billing processes and workflow improvements
• Educate patients on balances, billing processes, and financial responsibility
• Perform additional duties as assigned

What We’re Looking For

• 3+ years of medical billing experience
• Strong understanding of the full revenue cycle process
• Experience working with patient accounts receivable and insurance follow-up
• Knowledge of medical billing terminology and coding practices
• Familiarity with credits, debits, and basic accounting principles
• Experience in cash-pay or self-pay environments preferred
• Understanding of commercial insurance carriers (excluding Medicare/Medicaid focus)
• Strong communication skills with the ability to educate both patients and staff
• Adaptability and comfort in a constantly evolving environment
• Team-oriented mindset with the ability to collaborate across departments
• Ability to manage high volume and prioritize effectively
• Empathy and professionalism when working with patients

Why Join Us?

• Opportunity to work in a cutting-edge orthopedic practice focused on non-surgical, research-based treatments
• Collaborative, team-driven culture where new ideas are encouraged
• High-impact role with exposure to the full revenue cycle
• Hands-on environment with opportunities to learn and grow
• Work that directly supports patient care and outcomes

Benefits

• Competitive compensation
• Comprehensive benefits package including medical, dental, and vision coverage
• 401(k) with company match
• Flexible spending account options
• Paid time off
• Bonus potential
• Opportunities for growth and advancement
• Supportive, team-oriented work environment

Ready to apply? Submit your resume and let’s talk!

Addison Group is an Equal Opportunity Employer. We provide equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or veteran status, in accordance with applicable laws. Reasonable accommodation is available for qualified individuals with disabilities upon request.

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