Job Description

Position: Product Designer

Location: Fort Worth, Texas

Duration: Contract

Job ID: 175981

Job Overview:

We are seeking a Product Designer to join a high-impact Digital Customer Experience team in Fort Worth, Texas. This role is ideal for a designer who thrives in customer-facing, product-driven environments and wants to shape experiences used at scale.

You’ll partner closely with Product, Engineering, and stakeholders to influence product direction, elevate design quality, and deliver intuitive, end-to-end user experiences—from concept through execution.

• This is a hybrid role (onsite Tuesday–Thursday, remote Monday/Friday).
• Interviews include two rounds (virtual + onsite).
• Not open to H1B candidates.

Responsibilities:

• Drive product and design decisions through UX best practices, research insights, and agile methodologies
• Collaborate closely with Engineering to deliver thoughtful, scalable solutions
• Gather, synthesize, and act on user and stakeholder feedback throughout the design process
• Present work with clarity and confidence, using strong storytelling and visual communication
• Provide regular updates using tools such as Jira, Rally, and Aha!
• Design intuitive, user-centered interfaces aligned with established design systems and patterns
• Create wireframes, flows, prototypes, and high-fidelity designs with strong systems thinking
• Plan and execute research (usability testing, interviews, heuristic evaluations) to validate design decisions
• Lead end-to-end design efforts from ideation through delivery
• Mentor other designers and contribute to a collaborative, high-performing team environment
• Ensure responsive, accessible designs across web and mobile platforms

Qualifications:

• Bachelor’s degree in HCI, Human Factors, Computer Science, Visual Design, or related field (or equivalent experience)
• 3+ years of UX/Product Design experience in a collaborative, agile environment
• Proven ability to partner with Engineering from concept through implementation
• Strong proficiency in Figma and modern prototyping tools
• Experience designing for complex, customer-facing digital products across web and mobile (iOS/Android)
• Familiarity with research methods including usability testing and user interviews
• Strong problem-solving and systems thinking skills
• Ability to organize and simplify complex workflows and information architecture
• Working knowledge of HTML, CSS, and frontend concepts
• Understanding of accessibility standards (WCAG 2.0+), inclusive design, and localization
• Experience with tools like Jira, Rally, and Aha!
• Excellent storytelling and presentation skills

About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit

At PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to:

• Pay any fee to be considered for, submitted to, or selected for any opportunity.
• Purchase any product, service, or gift cards from us or for us as part of an application, interview, or selection process.
• Provide sensitive financial information such as credit card numbers or banking information. Successfully placed or hired candidates would only be asked for banking details after accepting an offer from us during our official onboarding processes as part of payroll setup.

Pay Range: $60-70 per hour

The specific compensation for this position will be determined by several factors, including the scope, complexity, and location of the role, as well as the cost of labor in the market; the skills, education, training, credentials, and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits, including medical, dental, vision, and 401K contributions, as well as PTO, sick leave, and other benefits mandated by applicable state or localities where you reside or work.

If you receive a suspicious message, email, or phone call claiming to be from PTR Global do not respond or click on any links. Instead, contact us directly at +1 214-740-2424. To report any concerns, please email us at legal@pinnacle1.com

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